Customer reviews
Your reviews are precious for us, they are a reliable measure of the staff’s daily commitment and the quality of our service in the time: they enable us to get better and we thank you for it.
In order to have an accurate estimate of your satisfaction, we have calculated a weighted average based on several rating sources.
Of the five main websites collecting verified reviews, 86.6% of guests recommended us.
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Hotel guest
13-Oct-2022Customer rating:We had a fabulous stay at Grand Hotel Francais! The hotel was recommended to us by friends who live in the neighbourhood and it did not disappoint. The service was friendly and personable, the room was clean and comfortable, and the location was ideal for us as our friends live around the corner. I would recommend this hotel and look forward to staying again!
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Paul Caine
28-Sep-2022Customer rating:Continuing Service Excellence We have been visiting this wonderful establishment for almost 15 years, and the service has been consistent, reliable, and at all times friendly and helpful. From the early booking, to the welcoming reception on arrival, little is missing from this well run family affair. The hotel is always clean, the rooms with the crisp linen, always an invite to join in sunset drinks in the foyer with other guests to swap travel stories and gain new suggestions of something special. Zyad and the team, thank you once again for a most enjoyable stay. We consider your hotel, our Paris home away from home.
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Hotel guest
6-Aug-2022Customer rating:Personnel accueillant et serviable. Très bon petit déjeuner.
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Therese White
16-Jul-2022Customer rating:Excellent, comfortable and clean hotel. Staff very friendly and the location is great, close to metro stations and lovely bistros. Small bar at reception to have a drink before bed. Highly recommend and will definitely use again if I return to Paris.
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Hotel guest
9-Jul-2022Customer rating:We very much enjoyed our brief stay (one night); the concierge was friendly and helpful, the location was perfect for our needs, and the room was clean, with all the necessary amenities. The only reason I didn't give it a 5 was because the room was very small - quite difficult to maneuver for my husband and myself and our luggage. Granted, it was the least expensive option, but I would have paid a bit more to have some breathing room.