Wonderful friendly and helpful staff.
Great location. Friendly, prompt and helpful service. Clean. Tea-making possibility was greatly appreciated. Fridge in room also a plus as was the bottle of cooled water. Comfortable bed. Great shower. (More clothes hangers would have been nice.)
I thoroughly enjoyed my stay at the Grand Hotel Francais! Staff were very friendly from the outset - I arrived 3/4 hours before the official check-in time and they went out of their way to ensure that I was checked-in within half and hour. Aside from this there were lots of lovely little extra touches too, including a small bottle of wine waiting in each room upon check-in. The hotel was conveniently situated just 5 minutes walk from the nearest metro station at Nation which has connections all over the city - I would definitely recommend this lovely hotel to anyone and will be staying there next time I go to Paris! Thank you!
Very happy with our stay overall, friendly and helpful welcome (thank you Vanessa), room change advised as we wanted quiet, which was accommodated. Rooms not big but city size. jacuzzi room is just jets in normal bath so happy for quieter room on upper floor. Metro in easy reach. Great restaurant for lunch round the corner, on recommendation by Vanessa. Would go back!
Great hotel. Lovely staff. Great location too.
Great service, great prices
The receptionist very kindly put us in a room on the first floor to make it as easy as possible for my wife to get to (she uses a wheeled walker). The staff were friendly and the room was tidied and cleaned very well.
Wonderful staff at the front desk..... Everyone e was so nice and helpful
Very helpful staff, clean, delightful hotel. Location ideal if moving around Paris and quiiet. Would stay again if we could
A very friendly small hotel. Was very glad we found it - thanks to the great reviews posted by others. We were travelling as a family (with very, very little ability to speak French) so the staff at reception were very helpful to all of us.
We chose the hotel using Trip Advisor, where it was highly recommended. We were not disappointed. The room was beautifully appointed and had everything we needed provided. The staff were more than welcoming and friendly. We would not hesitate to stay again, in fact, this would be our first choice.
Cannot rate the hotel highly enough, the staff at the reception were brilliant and so helpful even offering to bokk excursions for us. There was also a congradulatory message and a box of chocs on our bed on arrival to celebrate our 1st wedding anniversary, little touches like this make this hotel stand out from the rest. The room was bigger than i expected from what i had heard previously about hotel rooms in Paris, the bathroom was spotless and modern and the room was cleaned everyday during our 3 night stay. Location wise it is brilliant halfway between two metro stations (Nation and Voltaire) which means it is so easy to make your way around Paris. When we do go back to Paris we will look no further than the Grand Hotel Francis.
Wonderful hotel, fantastic service !
The customer service was great. They were very friendly and helpful. The reason it was a 4 out of 5 is because the walls were very thin so you could hear others conversations, they were unable to put all of my family on the same floor, which is understandable. Lastly, the breakfast was a great and the staff were awesome but the cost of breakfast was pricey. I had a great time minus the rain in Paris.