I found the people at the front desk very helpful and friendly. Also it was nice to find a hotel that was so helpful with arranging taxis but also the pairspass something you wouldn't expect from a 3 star hotel.
From the moment I entered this hotel I felt I had come home. The staff are above & beyond any I have ever before encountered in a hotel. Not speaking French was no barrier. They assist with every detail you need tending from taxis to dinner & event reservations. Meeting my old friends from Australia here was delightful. The time we spent at breakfast & in the evenings in the lobby lounge were most enjoyable. The location was superb for city exploration with many good restaurants nearby as well as Pharmacies. I leave today for home but these amazing people who work here will be with me always in my fond memories of Paris. It is a particularily good place to come if you are traveling by yourself.
Great people who go out of their way to help. The local area has good food and is a good safe neighborhood. I would recommend the hotel and hope to stay again.
Fantastic stay with extremely friendly staff who went out of their way to make sure our stay was memorable. Would strongly recommend to anyone wishing to stay in Paris.
A nice convenient located hotel with greta staff.
Great hotel, very clean. Friendly, helpful staff. Very centrally located, easy to get anywhere. Lots of places to eat near by. I would recommend this hotel for your next visit to Paris
Everything was great, especially the staff were extremely nice and helpful. The only suggestion is that it would probably help to have some light music playing in the breakfast room to make it more pleasant.
I loved the Grand Hotel Francais! Every one of the desk staff went out of their way to assist in any way they could. I was traveling alone and rather than being "invisible," which is normal most places, I found all of them truly kind and generous people including the housekeeping and breakfast staff. The accommodations were great as well. Thank you for the wonderful memories.
We stayed at the Grand Hotel Francais in April 2014 and enjoyed it so much that when our friends wanted to visit Paris with us in December 2015 we immediately knew where we wanted to stay. The rooms, location, and staff were exactly as we remembered, and the next time we are in Paris, we will stay here again. Of our hotel stays in Europe, the experience at the Grand Hotel Francais is one of the best--the rooms are well decorated and comfortable, the proximity to public transportation is convenient, and we can't say enough positive things about the friendly, helpful staff. We will be back.
Our room was somewhat crowded, and the temperature could not be consistently controlled; however, the hospitality, cleanliness, and helpful staff make up for these inconviences.
Great location, great staff.
When we arrived we were warmly greeted. The staff could not be more helpful. The room was lovely and clean and so was the bathroom. We were there for the weekend for our honeymoon and the lovely staff had given us a bottle of Champagne on ice in our room. Cannot fault this hotel, I would recommend and definitely come back.
A really nice friendly hotel with professional staff
Staff very helpful and close to Nation metro station which meant often we did not need to change trains to visit many of the attractions