Customer reviews

18-Feb-2014
The room was just what we needed and the reception service was excellent - they recommended great restaurants in the near area and helped with all our questions and reservations.

26-Jan-2014
We stayed at the hotel during the Winter holidays and totally enjoyed our stay at the hotel. The staff were extremely courteous, friendly and hospitable. They offered suggestions for places to eat and visit. The rooms were small as compared to US standards but were very clean and had everything we needed. The hot water jet shower was much appreciated. The cleaning staff did an excellent job every day as well. The hotel is located very close to a RER and Metro and walking back to the hotel was very safe at night. The street noise around the hotel was very minimal and did not bother us. Overall, we would recommend this hotel to couples or families. Kudos to the staff for making this a top notch hotel for tourists.

21-Jan-2014
Great customer service, if we go back to Paris we will definately go back to the Grand Hotel Français!

11-Jan-2014
Fantastic service thanks for booking the restaurants, plus the new year gift of chocolates and arrival champagne were gratefully received. Will recommend you to friends, indeed we already have. graham

28-Dec-2013
Five stars hotel staffs in a three stars hotel. Every single staff we met from the receptionist to the staffs at the breakfast room was so warm and cheerful. They gave us the impression that they were genuinely glad to be of service and happy to be working there. The rooms were not very big, as to be expected from all the hotels in Paris. We had an upgraded room which was very tastefully decorated. It was very clean, cozy and faultless. We were pleasantly surprised with a complimentary bottle of red wine in our room upon check in. The location was perfect. 3 minutes walk to the “Rue des Boulets” Metro and 8 minutes walk to the “Nation” Metro. Franprix supermarket is right across the road in front of the hotel. Super “U’ supermarket is just 7 minutes walk at Rue Paul Bert. The hotel will also provide you with a list of a few very popular restaurants within walking distance.

9-Dec-2013
Your front desk staff is fantastic. The restaurant suggestions were terrific. I just wish my room was slightly larger but , for the price, it was very good. Thanks for everything.

6-Dec-2013
Exceptional experience! We felt at home in a foreign city. The staff were delightful, helpful and engaging. Unlike any other hotel experience I have ever had. Not to mention the rooms were beautiful. I will stay here again in a heartbeat. Thank you!

1-Dec-2013
The booking was for my parents who did not speak any french. They had a brilliant stay in Grand Hotel Francais where the staff looked after them brilliantly. The location was great and the staff were so nice. Thank you all.

27-Nov-2013
Our stay was wonderful and we could not fault the care and attention shown by Zyad and his staff.

18-Nov-2013
We absolutely loved the hotel and had an amazing stay in Paris. Many thanks to Zayid and his great staff.

14-Nov-2013
More than good value - pristinely renovated,service above and beyond, and location - quintessential Parisian life with an excellent variety of shops just steps out the door; also well situated from taxi to CDG or metro to downtown.

12-Nov-2013
This hotel was excellently placed for travel by the metro around Paris. Plenty of places to eat nearby of excellent quality. The hotel staff were always, pleasant, helpful, professional and courteous. The hotel itself was very well decorated, clean with everything needed for a stay there. Would definitely recommend to friends and would stay again.

10-Nov-2013
We found the hotel staff very helpful & friendly. The room was great,comfy bed,everything spotlessly clean,lovely modern bathroom too. It was nice to have tea & coffee making faciities & fridge. Breakfast was very great- fresh breads & pastries, cereal,yoghurt,freshfruit,jams, fruit juice, and the nicest coffee I have ever tasted! The hotel was easily reached from CDG airport too(the main Nation station is just down the road) and it was easy to get to all the main tourist attractions on the metro.

10-Nov-2013
I was very satisfied. The room was clean, nice, and comfy. I loved the bathroom as it provided for a very nice place to relax in after walking the whole day.