Customer reviews

28-Jan-2015
Very happy with our stay overall, friendly and helpful welcome (thank you Vanessa), room change advised as we wanted quiet, which was accommodated. Rooms not big but city size. jacuzzi room is just jets in normal bath so happy for quieter room on upper floor. Metro in easy reach. Great restaurant for lunch round the corner, on recommendation by Vanessa. Would go back!

26-Jan-2015
Great hotel. Lovely staff. Great location too.

10-Dec-2014
Great service, great prices

2-Nov-2014
The receptionist very kindly put us in a room on the first floor to make it as easy as possible for my wife to get to (she uses a wheeled walker). The staff were friendly and the room was tidied and cleaned very well.

27-Oct-2014
Wonderful staff at the front desk..... Everyone e was so nice and helpful

20-Oct-2014
Very helpful staff, clean, delightful hotel. Location ideal if moving around Paris and quiiet. Would stay again if we could

19-Oct-2014
A very friendly small hotel. Was very glad we found it - thanks to the great reviews posted by others. We were travelling as a family (with very, very little ability to speak French) so the staff at reception were very helpful to all of us.

16-Oct-2014
We chose the hotel using Trip Advisor, where it was highly recommended. We were not disappointed. The room was beautifully appointed and had everything we needed provided. The staff were more than welcoming and friendly. We would not hesitate to stay again, in fact, this would be our first choice.

16-Oct-2014
Cannot rate the hotel highly enough, the staff at the reception were brilliant and so helpful even offering to bokk excursions for us. There was also a congradulatory message and a box of chocs on our bed on arrival to celebrate our 1st wedding anniversary, little touches like this make this hotel stand out from the rest. The room was bigger than i expected from what i had heard previously about hotel rooms in Paris, the bathroom was spotless and modern and the room was cleaned everyday during our 3 night stay. Location wise it is brilliant halfway between two metro stations (Nation and Voltaire) which means it is so easy to make your way around Paris. When we do go back to Paris we will look no further than the Grand Hotel Francis.

16-Oct-2014
Wonderful hotel, fantastic service !

11-Oct-2014
The customer service was great. They were very friendly and helpful. The reason it was a 4 out of 5 is because the walls were very thin so you could hear others conversations, they were unable to put all of my family on the same floor, which is understandable. Lastly, the breakfast was a great and the staff were awesome but the cost of breakfast was pricey. I had a great time minus the rain in Paris.

10-Oct-2014
VERY NICE ROOM AND VERY COLD AIR CONDITIONING It was a modern room, very contemporary, upgraded bath, not big but not cramped We had an upgraded room, about 2 levels up from basic Front desk was very friendly and helpful

9-Oct-2014
We are very satified in terms of our stay in Grand Hotel Francais. The location is very convenient, it's a short walk from metro Rue Des Boulets station and c. 15 minutes to Nord station which can connect with international railways. The supermarket is right opposite to the hotel and there is a small bake shop which offer excellent pastry / croissant ! In terms of the room, the view is fabolous. With a free upgrade and a bottle of red wine as a complement, this surprised us and made our honeymoon unforgettable ! The room is well equiped and everything is very clean and tidy. Denfinitely will come back again and recommend to other relatives and friends of this little gem in Paris !

8-Oct-2014
The staff could not be faulted. They were extremely attentive and even completed attended to our washing while we enjoyed a wonderful day in Paris. Breakfast alwayss fresh. Conveniently located very near two metro stations and restaurants and a supermarket.