Customer reviews

Paula Caine

We have been coming to France for about 18 years. In the last 10+ years we have chosen to make our Paris stay at Grand Hotel Français. And this year, as always the Grand Hotel Français offered us a warm welcome with room upgrade including a complimentary bottle of champagne. The room was quite lovely, the bed extra comfortable. The service above and beyond expectations. I speak some French but, that is never an issue when we stay at the hotel because most of the staff speak excellent English which can be helpful after a long and tiring flight.We would highly recommend the Grand Hotel Français. We look forward to a return visit very soon. With gratitude and profound thanks to Ziyad and the team.

Steven Birch

We were delighted to return to Grand Hotel Français once again. Clean, comfortable and flawless hospitality, as always. It's quite convenient for Gare de Lyon and there are many good restaurants and cafes nearby.

Cheryl Cepelak

I can’t say enough about our wonderful experience and especially due to the care of Ci - he couldn’t have been more welcoming and helpful throughout our stay. My parents were there as well and he showed such concern for their well-being. I will definitely recommend this hotel to anyone. Thank you…Merci Beaucoup!!

henrik kaufmann

We had never heard of the hotel before, but now we are ready to recommend it to anyone. We had a wonderful little room with balcony, everything was spotless and the service was outstanding. We will be sure to visit again. Br. Margit and Henrik Kaufmann

Hotel guest

Very friendly staff

Hotel guest

The staff were superb. They were welcoming, attentive and super helpful whenever I asked for anything. They also spoke good English as I don't speak much French. An excellent customer service experience.

sedianszky nora

It was a very good stay. The hotel was charming, pleasant and elegant in ambiance and atmosphere, the staff is very friendly and helpful. I enjoyed it very much.

Hotel guest

Great staff, great location, very clean, quiet and comfortable.

Hotel guest

Absolutely superb. Staff are wonderful, the hotel is comfortable and clean. Loved the balcony view - perfect! Access to Paris city a breeze and we were in the centre in no time at all. Great patisseries nearby and also some great cafes - especially Compte Voltaire. So many little touches that made our stay perfect, even free gifts and welcome drink and nibbles the first evening. Would not hesitate to recommend. This is a jewel of a find and will definitely go back.

Hotel guest

Quite simply, our favorite in Paris.If you can find a more comfortable, clean and friendly place to stay - in such a wonderful Parisian neighborhood - with access to Metro and everything else, then I stand corrected. Even so, you should give Grand Hotel Francais a try.

Hotel guest

We had a very good stay! The location was excellent, with lots of shops and cafes near by and easy access to the metro. The staff are very welcoming and helpful and we especially enjoyed the evening Happy Hour where we met some very nice fellow travellers. Our room was very clean and the space was well thought out. We had room to put things away (and then leave them behind!). The bathroom had nice products.

Daniel Rothlisberger

We read the reviews on trip advisor befor booking your hotel; and we can confirm that you met all our expectations, from front desk, room quality and breakfast.

Hotel guest

Verzorgd hotel, vriendelijke bediening. Goed ontbijt.

Trevor Lovell

Lovely warm welcome, lovely room with a small terrace and even a free soiree with snacks and music the night before Valentines! Only yards from the metro station so everything's accessible too. Wonderful happy staff - many thanks.

Roy Nunez

Our stay was AWESOME. Clean rooms and friendly staff and we felt warm and welcomed. Vanessa was the best, she made our stay that much more pleasurable. We will return to Paris and we will stay here. Great Neighborhood and great food.

Hotel guest

Wonderful hotel. Welcoming and super helpful staff

Irma Colon-Alonso

We absolutely loved staying at Grand Hotel Francais! Deborah was extremely nice and profesional. We loved the location, the room, the breakfast and the ambience! We will definitely recommend it to our friends and family

Hotel guest

Enjoyed our stay: helpful staff, wonderful breakfast, great location near metro, only negative comment is that our room was quite small.

Riaad Etheridge

Vanessa was very helpful throughout our stay.

Heinrich Seeger

Very convenient and comfortable, Perfectly located for almost any kind of activities in the city, any (small) issues were quickly adressed and solved with utmost friendliness and competence.

Hotel guest

Great location, close to metro surrounded by good value restaurants. Staff couldn’t be more friendly and helpful.very good breakfast.

Charles Shannon

We only stayed one night but the welcome was great and the room was fine.

Gregory Downes

The wonderful staff, led by Vanessa, made our stay in Paris at the Grand Hotel Francois one which we will always regard highly. The hotel was clean, comfortable and welcoming - in particular the ground floor bar. The hotel is close to the Metro from which it is easy to explore all that Paris offers. Highly recommend.

Harry and Kerry Pappas

Very warm, friendly staff members willing to extend themselves for guests. The rooms are impeccably clean, though very small and the bathrooms are updated and fresh. The location of this hotel requires public transportation to the major sights, but we liked that aspect of the hotel. Would stay there again.

Hotel guest

The hotel staff were welcoming, friendly and helpful. Our superior double room was clean and spacious enough for our 4 night stay. Although it is not within walking distance of the main Paris attractions ( unless you enjoy walking a lot) the metro and bus service is good and nearby. There were plenty of restaurants and bars to try in the vicinity so overall a good choice of hotel.

Hotel guest

We enjoyed the friendliness and helpfulness of the staff , especially Vanessa. The location was convenient to transit and the price was great. We would choose the hotel again if we are in Paris

Dominic Houlihan

Nice hotel near Nation with good metro connections. The staff were very helpful. The single room was predictably small but adequate. Very good price by booking ahead. Arriving back late in the evenings, eating choices were somewhat limited in brasseries nearby but the price and ease of travel made up for the lack of top restaurants that I could find in a short stay.

Hotel guest

Nothing but praise for this small boutique hotel. Very warm welcome from Baptiste, and Zaid and his team couldn't have been more helpful. We always felt like valued guests and Vanessa was great at helping with recommendations and bookings. Nothing was too much trouble. and a lovely gesture of a small bottle of champagne arrived for my birthday. Although not in the immediate city centre, it was a great location with buses, metro and local restaurants a few steps away from the hotel and the RER at Place de la Nation no more than 5 minutes walk. Continental breakfast was included in our rate, which we felt was excellent value for money. There is a small bar, which is basic, but fine for spending a little time after a long day walking around the city, we also received complimentary nibbles with our drinks. There was always someone on hand to greet us or answer a question. We really enjoyed our 3 night break at Le Grand Hotel Francais and I would definitely stay there again on my next trip to Paris.

Laura Foran

I can't say enough.... Vanessa was great upon arrival and made us feel so welcome. The afternoon drinks and appetizers were set up so beautifully. She was an amazing hostess. Communication prior to our arriving was great too. She booked us a van to get from the airport to the hotel, and everything was so easy. The hotel is a little off the beaten path, but the metro is so easy and so close to get to the sites. A perfect hotel ion our eyes!!!

Hotel guest

This was the second time that we have stayed in the hotel. The staff are very friendly and helpful. Rooms clean and the breakfast is very good. We will be back.

Margaret Brewer

A very warm welcome, friendly staff. Room very comfortable. An excellent breakfast. I wish more people would make use of the bar, it would be nice to meet and chat with other guests. The hotel is close to the metro and there is a wide variety of restaurants nearby.

Hotel guest

It was friendly a nd efficient

Gregory Kilby

Great stay; the staff went to great lengths to make our stay excellent. We told them about our engagement and they rolled out the red carpet for us. Cute room, would definitely stay there again.

Paul Crandell

Was a nice hotel with very friendly staff. The room was a little smaller then I thought but it was in perfect condition and very comfortable. Extremely good value. I would definitely stay here again!

Hotel guest

I love this hotel and I stay here again and again each time I am in Paris. The location is perfect for everything that I like to do in Paris. This location is close to it all. Also, it is super easy to just jump on the subway at the nearby station if you want to go anywhere. The hotel itself is great! The rooms are cozy and the beds are comfy. I highly recommend staying here!

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  Hotel response

  Dear mister Chin, Thank you for choosing Grand Hôtel français for your parisian stay and thank you for sharing your experience with us. We appreciate you took the time to write a review and we look forward to seeing you again. Reception team and LAYA

carmen vella

My sister and I stayed at this hotel for 4 lovely days. We felt really welcome. The staff are very friendly and they go out of their way to help you. Our room was very clean and modern. We will certainly visit again!

Patricia Tyson

The Grand Hotel Francais is a delightful and cost effective choice for your Paris vacation. Located in close proximity to the Nation and Rue de Boullet metro stations, one can travel quickly and easily to any location in Paris fueled by a well rounded, and well priced, breakfast before leaving the hotel. The GHF is not a fancy, five star place, nor does it claim to be. What it is is a small, very friendly, very clean place to stay in Paris at an great price. The folks who work at the front desk are outstandingly friendly and helpful. I plan to return and cannot recommend the Grand Hotel Francais more strongly as a great choice for your Paris stay.

Hotel guest

Had a comfortable, lovely stay at Grand Hotel Francais, It was fresh, clean, well appointed, and front desk staff was friendly and helpful. A long walk to tourist sites, but very to many metro lines. Would definitely stay again.

Isabella Hilton

Beautiful room, got a free upgrade too a larger room with a balcony! Cute breakfast , lovely service and staff were very friendly and attentive!

Mia Upshaw-Clay

Vanessa is wonderful! Very professional with a sense of humor. The hotel is small , clean and cozy. The breakfast was delicious.

Alan Pearson

A wonderful find! Friendly staff and a decent sized comfortable room, wow, we'll definitely be back again!

Tuula Metsala

We are a family of eight adults, from 17-76 years of age, and had the VERY BEST vacation experience at Grand Hotel Français. The reception personnel were extraordinary, the rooms were very clean, and all the personnel appeared to be very friendly and nice! For us, the location of the hotel was super. It was very easy to get around by public transportation, no matter if we were on our way to Versailles, Eiffel Tower, or shopping. I've never ever before had such a great time during my holiday - and I'm over 50 :D Thank you very much!!!

Anthony Paterson

Thank you to the staff for a great stay. We loved it there and when in Paris again we will be back.

Hotel guest

A perfect stay - clean room, good hot water and water pressure, very friendly staff with perfect English, good breakfast. Stayed on the fifth floor, so no traffic noise. Would return again.

Steven Birch

Grand Hotel Français is comfortable, convenient and good value. Staff are always friendly and helpful. It's a pleasure to return.