Customer reviews

Gregory Downes

The wonderful staff, led by Vanessa, made our stay in Paris at the Grand Hotel Francois one which we will always regard highly. The hotel was clean, comfortable and welcoming - in particular the ground floor bar. The hotel is close to the Metro from which it is easy to explore all that Paris offers. Highly recommend.

Harry and Kerry Pappas

Very warm, friendly staff members willing to extend themselves for guests. The rooms are impeccably clean, though very small and the bathrooms are updated and fresh. The location of this hotel requires public transportation to the major sights, but we liked that aspect of the hotel. Would stay there again.

Hotel guest

The hotel staff were welcoming, friendly and helpful. Our superior double room was clean and spacious enough for our 4 night stay. Although it is not within walking distance of the main Paris attractions ( unless you enjoy walking a lot) the metro and bus service is good and nearby. There were plenty of restaurants and bars to try in the vicinity so overall a good choice of hotel.

Hotel guest

We enjoyed the friendliness and helpfulness of the staff , especially Vanessa. The location was convenient to transit and the price was great. We would choose the hotel again if we are in Paris

Dominic Houlihan

Nice hotel near Nation with good metro connections. The staff were very helpful. The single room was predictably small but adequate. Very good price by booking ahead. Arriving back late in the evenings, eating choices were somewhat limited in brasseries nearby but the price and ease of travel made up for the lack of top restaurants that I could find in a short stay.

Hotel guest

Nothing but praise for this small boutique hotel. Very warm welcome from Baptiste, and Zaid and his team couldn't have been more helpful. We always felt like valued guests and Vanessa was great at helping with recommendations and bookings. Nothing was too much trouble. and a lovely gesture of a small bottle of champagne arrived for my birthday. Although not in the immediate city centre, it was a great location with buses, metro and local restaurants a few steps away from the hotel and the RER at Place de la Nation no more than 5 minutes walk. Continental breakfast was included in our rate, which we felt was excellent value for money. There is a small bar, which is basic, but fine for spending a little time after a long day walking around the city, we also received complimentary nibbles with our drinks. There was always someone on hand to greet us or answer a question. We really enjoyed our 3 night break at Le Grand Hotel Francais and I would definitely stay there again on my next trip to Paris.

Laura Foran

I can't say enough.... Vanessa was great upon arrival and made us feel so welcome. The afternoon drinks and appetizers were set up so beautifully. She was an amazing hostess. Communication prior to our arriving was great too. She booked us a van to get from the airport to the hotel, and everything was so easy. The hotel is a little off the beaten path, but the metro is so easy and so close to get to the sites. A perfect hotel ion our eyes!!!

Hotel guest

This was the second time that we have stayed in the hotel. The staff are very friendly and helpful. Rooms clean and the breakfast is very good. We will be back.

Margaret Brewer

A very warm welcome, friendly staff. Room very comfortable. An excellent breakfast. I wish more people would make use of the bar, it would be nice to meet and chat with other guests. The hotel is close to the metro and there is a wide variety of restaurants nearby.

Hotel guest

It was friendly a nd efficient

Gregory Kilby

Great stay; the staff went to great lengths to make our stay excellent. We told them about our engagement and they rolled out the red carpet for us. Cute room, would definitely stay there again.

Paul Crandell

Was a nice hotel with very friendly staff. The room was a little smaller then I thought but it was in perfect condition and very comfortable. Extremely good value. I would definitely stay here again!

Hotel guest

I love this hotel and I stay here again and again each time I am in Paris. The location is perfect for everything that I like to do in Paris. This location is close to it all. Also, it is super easy to just jump on the subway at the nearby station if you want to go anywhere. The hotel itself is great! The rooms are cozy and the beds are comfy. I highly recommend staying here!

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  Hotel response

  Dear mister Chin, Thank you for choosing Grand Hôtel français for your parisian stay and thank you for sharing your experience with us. We appreciate you took the time to write a review and we look forward to seeing you again. Reception team and LAYA

carmen vella

My sister and I stayed at this hotel for 4 lovely days. We felt really welcome. The staff are very friendly and they go out of their way to help you. Our room was very clean and modern. We will certainly visit again!

Patricia Tyson

The Grand Hotel Francais is a delightful and cost effective choice for your Paris vacation. Located in close proximity to the Nation and Rue de Boullet metro stations, one can travel quickly and easily to any location in Paris fueled by a well rounded, and well priced, breakfast before leaving the hotel. The GHF is not a fancy, five star place, nor does it claim to be. What it is is a small, very friendly, very clean place to stay in Paris at an great price. The folks who work at the front desk are outstandingly friendly and helpful. I plan to return and cannot recommend the Grand Hotel Francais more strongly as a great choice for your Paris stay.

Hotel guest

Had a comfortable, lovely stay at Grand Hotel Francais, It was fresh, clean, well appointed, and front desk staff was friendly and helpful. A long walk to tourist sites, but very to many metro lines. Would definitely stay again.

Isabella Hilton

Beautiful room, got a free upgrade too a larger room with a balcony! Cute breakfast , lovely service and staff were very friendly and attentive!

Mia Upshaw-Clay

Vanessa is wonderful! Very professional with a sense of humor. The hotel is small , clean and cozy. The breakfast was delicious.

Alan Pearson

A wonderful find! Friendly staff and a decent sized comfortable room, wow, we'll definitely be back again!

Tuula Metsala

We are a family of eight adults, from 17-76 years of age, and had the VERY BEST vacation experience at Grand Hotel Français. The reception personnel were extraordinary, the rooms were very clean, and all the personnel appeared to be very friendly and nice! For us, the location of the hotel was super. It was very easy to get around by public transportation, no matter if we were on our way to Versailles, Eiffel Tower, or shopping. I've never ever before had such a great time during my holiday - and I'm over 50 :D Thank you very much!!!

Anthony Paterson

Thank you to the staff for a great stay. We loved it there and when in Paris again we will be back.

Hotel guest

A perfect stay - clean room, good hot water and water pressure, very friendly staff with perfect English, good breakfast. Stayed on the fifth floor, so no traffic noise. Would return again.

Steven Birch

Grand Hotel Français is comfortable, convenient and good value. Staff are always friendly and helpful. It's a pleasure to return.

Hotel guest

We first stayed at the Grand Hotel Francais 3 years ago on our honeymoon, and we loved it then, just like we love it now. The rooms are excellent, the bed outstanding, the breakfast substantial (and the additional cheeses were a real treat this time), and the atmosphere convivial. The staff are so kind and welcoming (to see those familiar faces after 3 years was a joy, too, which just deepens our feeling for Paris), and the additional feature of a drink/apero at the bar in the early evening was special. We really love the hotel and its staff, and would never, never consider staying anywhere else (we would change our plans if there was no availability). The peak of Parisian hospitality! Bisous.

JAMES ANDERSON

Thank you for a wonderful Stay. We had a great time !! We Love You, Jim & Dee-Dee Anderson Rm. 221 June 10- June 15

Hotel guest

A return visit to the hotel. Conveniently located for amenities and sight seeing. Extremely satisfied with all aspects of the hotel & staff from reception, rooms, breakfast and overall facilities. Guests are well looked after and catered for. Highly recommended

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  Hotel response

  Dear Mr Whelan, Thank you for choosing Grand Hotel Francais while staying in Paris, We really appreciate your kind comments towards the hotel and the staff, We look forward welcoming you very soon, Kind regards, The Reception team and Laya

Allan Hilario

Great hotel in the middle of everything "Parisian"! The hotel is cosy and elegant with a very accommodating, helpful and service-oriented staff. Although unassumingly flashy with an old and quint building situated in one of the old avenues of Paris, Grand Hotel Francais will surprise you with the best modern hotel experience with an old Paris charm. We will certainly stay in GHF when we are in Paris. Kudos GHF! Thanks to Vanessa and Beatrice and all your staff for taking good care of us. We appreciated your thoughtful service.

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  Hotel response

  We would like to thank you for picking us for your trip to Paris. We are also grateful for all the lovely things you said about us in your review.We are very happy to hear that we liked our personnel and service. We very appreciate you took the time to rate us online because without you knowing it , you contributed in improving our Reputation online . Feel free to get back to us for any future bookings. Kind regards , The whole reception team and Laya

Hotel guest

I found the people at the front desk very helpful and friendly. Also it was nice to find a hotel that was so helpful with arranging taxis but also the pairspass something you wouldn't expect from a 3 star hotel.

Kristen R Beasley

From the moment I entered this hotel I felt I had come home. The staff are above & beyond any I have ever before encountered in a hotel. Not speaking French was no barrier. They assist with every detail you need tending from taxis to dinner & event reservations. Meeting my old friends from Australia here was delightful. The time we spent at breakfast & in the evenings in the lobby lounge were most enjoyable. The location was superb for city exploration with many good restaurants nearby as well as Pharmacies. I leave today for home but these amazing people who work here will be with me always in my fond memories of Paris. It is a particularily good place to come if you are traveling by yourself.

greg slaymaker

Great people who go out of their way to help. The local area has good food and is a good safe neighborhood. I would recommend the hotel and hope to stay again.

Andrew Cure

Fantastic stay with extremely friendly staff who went out of their way to make sure our stay was memorable. Would strongly recommend to anyone wishing to stay in Paris.

Hotel guest

A nice convenient located hotel with greta staff.

Edwina Fynmore

Great hotel, very clean. Friendly, helpful staff. Very centrally located, easy to get anywhere. Lots of places to eat near by. I would recommend this hotel for your next visit to Paris

Hotel guest

Everything was great, especially the staff were extremely nice and helpful. The only suggestion is that it would probably help to have some light music playing in the breakfast room to make it more pleasant.

Ellinor Reilly

I loved the Grand Hotel Francais! Every one of the desk staff went out of their way to assist in any way they could. I was traveling alone and rather than being "invisible," which is normal most places, I found all of them truly kind and generous people including the housekeeping and breakfast staff. The accommodations were great as well. Thank you for the wonderful memories.

elizabeth serven

We stayed at the Grand Hotel Francais in April 2014 and enjoyed it so much that when our friends wanted to visit Paris with us in December 2015 we immediately knew where we wanted to stay. The rooms, location, and staff were exactly as we remembered, and the next time we are in Paris, we will stay here again. Of our hotel stays in Europe, the experience at the Grand Hotel Francais is one of the best--the rooms are well decorated and comfortable, the proximity to public transportation is convenient, and we can't say enough positive things about the friendly, helpful staff. We will be back.

JOSEPH MONFORTE

Our room was somewhat crowded, and the temperature could not be consistently controlled; however, the hospitality, cleanliness, and helpful staff make up for these inconviences.

Edward Gehl

Great location, great staff.

Tracey Bearman

When we arrived we were warmly greeted. The staff could not be more helpful. The room was lovely and clean and so was the bathroom. We were there for the weekend for our honeymoon and the lovely staff had given us a bottle of Champagne on ice in our room. Cannot fault this hotel, I would recommend and definitely come back.

Hotel guest

A really nice friendly hotel with professional staff

Hotel guest

Staff very helpful and close to Nation metro station which meant often we did not need to change trains to visit many of the attractions

Terry Craft

Our stay was amazing. Wonderfull staff. Nice hotel. Good location. When we come back to Paris your hotel is the only place we will stay.

robert priest

Our first stay and it was excellent. Everything was clean and the staff were the best part, they were friendly and helped us daily with our plans . We would return the next time we are in Paris.

Hotel guest

Conveniently located next to restaurants, groceries and the Metro. Facilities are clean and the staff friendly. Breakfast was good and the free laundry service was a nice surprise. Room was still on the small side, and furniture could use some repairs.

David Green

Lovely hotel with nicely decorated and furnished rooms which were very comfortable. Staff at reception very pleasant and helpful as well.